FAQ
1. Are you a factory or trading company?
We are a factory and we have professional team of workers , designers and inspectors.
2. Where is the factory ? Is it possible to visit your factory?
It is located in Suzhou city Jiangsu province. Near ShangHai Pudong International Airport.
We open arms to all the customers from the world.
3. What's your MOQ?
The MOQ depends on your requirement for color, size, material and so on.
For normal products, 10pcs will be fine, and for custom 100pcs.
If you can not reach our minimum quantity, please contact with our sales to send some models which we have stocks and offer you prices to order directly.
4. Can I get any samples ?
YES and normally you need to pay for the postage.
5. Can you provide OEM/ODM service?
YES, we work on OEM/ODM orders. Which means size, material, quantity, design, packing solution, etc, will depend on your requests, and your logo will be customized on your products.
6. Shipping Method and Shipping Time?
1. Express courier like DHL, FedeX to USA, and TNT to European, etc. Shipping time is about 5-12 days depends on country and area.
2. By air port to port: about 7-12 days depends on port.
3. By sea port to port: about 20-35 days
4. Agent appointed by customer.
7.What's the payment?
We accept T/T, L/C, D/A, D/P, Western Union and PayPal. If could, we suggest to pay through Alibaba. Cause it can get full protection for your order.
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